Frequently Asked Questions

  1. Where to report the problems of the room to the Studentenwerk?
  2. I am new! How can I get internet ? 
  3. My Internet is down, Who should I get help from?
    • Contact network Tutor (name and room number on the entrance)
  4. Where to Get yellow garbage bags to segregate my waste?
  5. How can I reserve the Heimbar?
    • Fill in the form print it and bring it to the heimpresident (name and room number on the entrance door)
  6. Where to wash my clothes? How to get access and buy coins?
    • In the basement there is a Washing machine, you need wash coins which are sold by floor managers(tutors) their names are on the entrance door.
    • You can leave them in our drying room ( to dry.